New look outlet sees KFC put robots in charge

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Could the days of staff management as the biggest headache for franchisees be coming to an end? KFC in Shanghai has opened the doors to its first fast-food restaurant manned by robots.

Unlike other KFC stores, the latest innovation at the fast food giant has been designed in a traditional Chinese garden style, complete with flowers, bamboo and jade tones.

The Original+ outlet has customers enter through a large circular doorway to be greeted by small robots who will take orders and process payments.

However, it doesn’t look as if fast-food employees need to be too worried about their jobs just yet. According to Business Insider India, artificial intelligence isn’t perfect: robots have already been fired from two Chinese restaurants for proving less reliable than human staff.

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