International Certifications from the CallOne Interactive Executive Training Franchise
The increased pressure on the support organization necessitates streamlined processes, world-class efficiency as well as exceptional effectiveness. Students with certification from the call centre training franchise join more than 75 of the Fortune 100 companies. The courses include: SCCE - Certified Customer Care Executive; SCTL - Certified Contact Centre team Leader; SCPA - Certified Contact Centre Process Auditor; SCPM - Certified Support Professional; SCSR - Certified Support Manager; SCSP - Certified Contact Centre Process Manager; SCCA - Certified Contact Centre Agent; SCSE - Certified Subject Matter Expert; SCCM - Certified Contact Centre Manager; and SCLA - Certified Lead Agent.
The courses offered by the CallOne Interactive Executive Training franchise are for the Shipping & Logistics, Financial Services, Healthcare and Insurance sectors. Courses for the Shipping & Logistics sector include the areas of air/sea data services, revenue accounting, passengers’ program management, cargo support & services management, IATA and GDR.
The financial services course covers tax processing, asset management, credit card and cheque processing, loan processing and mortgage processing. Services for the insurance sector includes application processing, underwriting, claims adjudication and member management services. The course for healthcare services sector includes medical billing, claims adjudication, claims management services, cashless hospitalization services. 29.05.2007
Contact CALLONE INTERACTIVE EXECUTIVE TRAINING
1ST BONANZA ARCADE, S.V. ROAD,
OPP. RAILWAY CROSS, ANDHERI (W)
MUMBAI
MAHARASHTRA 400 058
Tel: 91 22 5697 3177
